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Shipping & Returns

 

SHIPPING

 

Orders are shipped within two business days of the time an order is placed. The exact amount of time for delivery will vary based on the shipping method you select.

 

Orders within the United States ship via the United States Postal Service (USPS). Standard shipping may take between three and five days in the Continental U.S. Expedited shipping is also available. Shipping costs are calculated and charged at checkout.

 

Orders outside the United States ship via FedEx or UPS. Shipping costs are calculated and charged at checkout. Please call 617-552-2568 (Monday through Friday, 9 a.m.–5 p.m. EST) to place orders shipping outside the United States.

 

INTERNATIONAL SHIPPING (Outside of the United States)

 

The Institute of Jesuit Sources fulfills international orders through a trusted company, GlobalShopex.com. Simply add any items you wish to purchase in your shopping cart and choose the “International Checkout” button. The items in your cart will automatically be transferred to GlobalShopex for international checkout. You may pay with International credit cards, PayPal, Money Gram, Bank wire transfers, Alipay or other local payment options. GlobalShopex will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to GlobalShopex at customercare@globalshopex.com or 786-391-4868.

 

GlobalShopex Local Support Numbers:

 

Australia (Sydney) · Tel: (612) 9037 0252

 

Brazil (Sao Paulo) · Tel: (11) 3957 0408

 

Canada (Toronto) · Tel: (416) 840 5719

 

Chile (Santiago) · Tel: (2) 368 0900

 

Colombia (Bogota) · Tel: (1) 508 2859

 

France (Paris) · Tel: (01) 7666 0593

 

Japan (Tokyo) · Tel: (3) 4520 9639

 

Mexico (DF) · Tel: (55) 8525 3179

 

Peru (Lima) · Tel: (1) 718 0788

 

South Africa · Tel: (27 10) 500-2487

 

Spain (Madrid) · Tel: (91) 829 5114

 

United Kingdom · Tel: (020) 3371 9380

 

RETURNS

 

All items that are unmarked and in salable condition are eligible for return. Returns may be refunded or exchanged based on the following return dates:

 

  • Books and printed materials: Within thirty days of purchase
  • Unopened software: Within ten days of purchase

 

All returns must be accompanied by the original receipt or invoice number. Refunds will be granted in the original form of tender with receipt. Without receipt, customers will be granted store credit for the current value of the product. Customers are responsible for return shipping fees.

 

OVERSTOCK ITEMS

 

May be returned within thirty days of purchase. Overstock returns must include: title(s), quantities, copy of receipt and/or invoice, and a brief explanation for return. Customers are responsible for the return shipping costs.

 

DAMAGED OR DEFECTIVE PRODUCTS

 

Contact Jesuit Sources within 24 hours of receipt. Damaged or defective products may be returned free of charge for exchange or refund.

 

NO RETURNS ARE ACCEPTED FROM FOLLETT STORES